Unified Communications as a Service, UCaaS For Small Businesses
Technology Advisor
Vision
Expertise
Vision
To be the leading provider of telecommunications services in the USA, Canada, and Latin America, being the number one resource for identifying, selecting, negotiating, implementing, and managing business technology services.
Values
Expertise
Vision
Committed to operating with integrity, delivering quality services, and building lasting relationships with my customers. Embrace uncertainly and willing to take calculated risks, learn from my mistakes and implement improvement ideas constantly.
Expertise
Expertise
Expertise
My team of experts has decades of combined experience in the telecommunications industry, and we are dedicated to staying ahead of the curve in terms of technology and innovation. As experienced project manager, I orchestrate resources to deliver solutions that match your specified requirements.
Telephony Project Manager
Delivering Enterprise Telephony Solutions for Companies with Fewer Than 100 Employees
Imagine a world where your business technology doesn't just work, but sings. A world where every system is perfectly attuned to your needs, every connection is seamless, and every challenge is anticipated and resolved before it even surfaces. This isn't a dream; it's the promise of Eduardo Ramirez and teams.
For discerning business owners and managers of companies under 100 employees, we offer more than just technology project management. We offer peace of mind, the luxury of focus, and the unbridled power of perfectly orchestrated solutions. Our carefully curated network of over 400 elite telecom providers isn't just a list; it's your gateway to unparalleled expertise, ensuring every analysis, design, installation, configuration, and maintenance task is executed with precision and passion.
Stop wrestling with IT complexities that steal your precious time and energy. Reclaim your focus and redirect it to what truly fuels your success. With Eduardo Ramirez teams, your technology becomes an invisible, yet immensely powerful, engine driving your growth.
Isn't it time you experienced Telecom solutions simplicity of truly optimized telephony?
Indulge in a complimentary, no-obligation unified communications platforms consultation. Let us reveal the sophisticated solutions that await your business.
Circle of Excellence Award Winner
With Dan Hesse, AT&T CEO
My journey started early, fueled by passion and purpose. My Grandma gave me a guitar when I was four, and those long walks with my dad to the nearest public phone—so he could talk to his customers—ignited my curiosity about communication.
That's where my strong desire to work in telecommunications was born. I initially aimed to become an Electrical Engineer, hoping to join El Salvador's national telephone company. While my path shifted a bit, my core goal never wavered. Engineering didn't pan out, but my drive to connect people certainly did.
In 1990, I kicked off my career in sales at McCaw CellularONE in Minneapolis. Sales results quickly earned me a promotion in 1994 to their International Division as a business consultant, which took me to Colombia. There, I deployed my first contact center for Celumovil (now Movistar). AT&T bought McCaw and so, I joined one the largest telecom companies in the world. Dreams come true!
More promotions followed, leading me to AT&T Wireless IT in 1997, where I was the single point of contact for IT and contact center operations management across California, Oregon, and Washington. My time at AT&T Wireless was marked by significant achievements in contact center infrastructure and software development project management.
A key project, directly relevant to what I do now, was the successful evaluation and purchase of 100 million software licenses for AT&T Wireless's Single Sign-On application. You can get a clearer sense of my project management talent by reading what I was doing with Dan Hesse, AT&T Wireless, CEO. Won my first COE Award for managing a call center migration.
Today, I find immense meaning in helping small business owners. It takes me back to those walks with my dad, reminding me how important it is to communicate and understand clients' needs, project timelines, and importance of getting paid on time.
I understand from personal experience the risk involved in extending credit, so when I had the opportunity to work in the third party collection industry, I joyfully figured out how to communicate effectively with slow paying customers and became a master bill collector, I collected what others failed to do. I possess the know-how to turn unpaid accounts into cash on hand through psychology and technology. I earned a COE Award for leading a team to automate AR collection procedures.
Still play my guitar. It's more than just a hobby; it sparks creativity and, in harmony with telecommunications, helps me communicate and win for the benefit of my clients.
To deliver comprehensive solutions, I partner with one of the largest Technology Service Distributors (TSDs) in the United States. This partnership provides robust architecture and engineering support for a vast array of solutions, serving businesses from small enterprises to Fortune 500 corporations.
While our distributor offers extensive coverage in the US, Canada, UK, Australia, and New Zealand, I use my bilingual skills to focus specifically on clients in Canada, the USA, and Latin America, specializing in assisting businesses with fewer than 100 employees, as they often lack a full IT department and greatly benefit from expert technological guidance to truly thrive.