Convergia, The PanAmerican Connectivity company

Convergia Solutions offers a comprehensive suite of connectivity solutions designed to provide "Always On" connectivity  for businesses with operations spanning the Americas. This robust infrastructure ensures that your critical operations remain connected, secure, and efficient, regardless of location.

1. For wireline connectivity, Convergia provides high-speed internet access, dedicated internet access (DIA) with guaranteed speeds up to 10 Gbps , and Multiprotocol Label Switching (MPLS) for secure and reliable network traffic. MPLS offers low latency and prioritizes traffic for critical applications, ensuring optimal performance for your most demanding needs. CxC Wireline, operating throughout PanAmerica, delivers a Virtual Private LAN Service (VPLS) with 2x connection redundancy. To further simplify connectivity, Convergia negotiates and manages complex agreements with local exchange carriers (LECs) across Canada, the USA, and Latin America, streamlining last-mile connectivity and reducing the burden on your IT teams. This proactive management of infrastructure ensures minimal downtime and simplifies operations for businesses that might otherwise grapple with the intricacies of regional network landscapes.
2. Convergia's wireless offerings include business wireless broadband (CxC SIM BWB) with high-speed options suitable for primary or backup connections, and IoT SIM cards (CxC SIM IoT) tailored for various data needs, including low power options like NB-IoT and CAT-M1. These IoT SIMs are ideal for tracking and monitoring assets throughout your supply chain. 
3. Recognizing the diverse geographical challenges in the Americas, Convergia is also an authorized reseller of satellite connectivity solutions from Starlink  and partners with Eutelsat – OneWeb. Starlink provides high-speed, low-latency internet, especially beneficial for remote locations where terrestrial infrastructure may be limited. Similarly, Eutelsat – OneWeb offers reliable and fast satellite connectivity with low latency, making it ideal for real-time applications and ensuring connectivity for even the most remote sites. 
4. Convergia provides agile connectivity with CxC SIM Cards, offering access to multiple operators and networks without the need to physically swap SIMs, ensuring optimal coverage and flexibility.

Underpinning all these connectivity options is Convergia's commitment to reliability, speed, and security across its network infrastructure in the Americas. This is further bolstered by 24/7/365 support provided by people for people, ensuring assistance is always available in local languages. 

Convergia Solutions offers a suite of Industrial & Enterprise IoT capabilities  designed to enhance supply chain visibility and efficiency for manufacturing, distribution, and retail businesses operating across the Americas.

1. For asset tracking, Convergia offers solutions like Traxmate, enabling real-time location and condition monitoring of goods, equipment, and vehicles throughout your entire supply chain. Traxmate provides seamless indoor and outdoor positioning, tracking, and routing capabilities, making it an invaluable tool for both asset tracking and facility management. 
2. Convergia's Smart Asset Trackers allow you to monitor anything from anywhere at any time, providing a centralized management platform with integration for sensors and third-party software. This real-time visibility offers crucial insights into the movement of your goods, leading to better inventory management, reduced losses, and improved delivery times, all essential for optimizing a global supply chain.
3. Convergia also provides smart sensors for environmental monitoring, tracking parameters like temperature, humidity, light, and shock. These sensors are critical for preserving the quality of sensitive goods during transit and storage. AT&T Smart Label, available through Convergia, tracks package shipping globally, providing real-time alerts on conditions such as temperature, humidity, and shock. For industries dealing with perishable goods or delicate electronics, this real-time environmental monitoring is paramount for maintaining product integrity and minimizing spoilage or damage.
4. Furthermore, Convergia's IoT solutions extend to applications in inventory management, providing real-time visibility into stock levels across warehouses and distribution centers. In logistics, these solutions enable optimized routing and efficient delivery management. 
5. For manufacturing facilities, Convergia offers predictive maintenance capabilities for critical equipment , minimizing downtime and maximizing operational efficiency. 
6. IoT in retail, facilitated by Convergia, can also be used for inventory management, providing timely alerts for low stock or misplaced items. Convergia's comprehensive IoT offerings support smart logistics, marketing optimization, and efficient warehouse management.

Convergia's cloud and hybrid cloud solutions  are designed to support the digital transformation of manufacturing, distribution, and retail businesses, providing the agility and scalability needed for their PanAmerican operations.

1. Convergia offers secure and reliable cloud backup and disaster recovery services through platforms like Azure and Acronis. These services protect critical data and ensure business continuity in the event of disruptions. 
2. Convergia provides Cloud Backup for Microsoft 365 and various workloads, ensuring data safety, accessibility, and robust protection against a wide range of threats. 
3. The Convergia Business Continuity Backup (CBC) solution further safeguards business applications and workloads by backing up all your data, files, and virtual machine backups to the Azure server, ensuring continuous operation even during planned or unplanned outages.
4. Connectivity to major cloud platforms such as Azure, AWS, Google, SAP, and Oracle is also a cornerstone of Convergia's cloud offerings. CxC Flex provides flexible, fast, and secure connections to these platforms across the PanAmerican region , enabling seamless data access, optimal application performance, and smooth integration with your existing IT infrastructure. This multi-cloud connectivity provides businesses with the flexibility to choose the best services for their specific needs without facing connectivity limitations.
5. To enhance collaboration and productivity across geographically dispersed teams, Convergia offers solutions integrated with Microsoft 365. This includes consultancy and implementation services for the Microsoft suite, enhancing messaging, file sharing, and overall team collaboration. These cloud-based tools facilitate seamless communication and teamwork, ultimately improving efficiency and productivity for businesses operating across the USA, Canada, and Latin America.

In today's interconnected world, robust cybersecurity is paramount for manufacturing, distribution, and retail companies with global supply chains. Convergia Solutions addresses this critical need with a comprehensive suite of security offerings.

1. Convergia has established strategic partnerships to provide managed detection and response (MDR) services through leading providers like Cipher/Prosegur. These services offer 24/7 monitoring and rapid response to a wide range of cyber threats. 
2. Convergia also partners with SecEdge to deliver advanced Edge Security for connected product solutions throughout the PanAmerican market. 
3. CxC Cybersecurity provides comprehensive MDR services with round-the-clock operations from multiple Security Operations Centers (SOCs).
4. To proactively identify and mitigate vulnerabilities, Convergia offers Cyber Intelligence Services (CIS) and Red Team Services (RTS). CxC Cybersecurity's Red Team Services (RTS) are specifically designed to pinpoint and strategically address significant security risks. These proactive measures are essential for preventing cyberattacks and ensuring the security of your sensitive data and critical operations.
5. Convergia understands the complexities of operating across the PanAmerican region and emphasizes the importance of securing data and operations while complying with local regulations and international standards. Their expertise in the region ensures that businesses can navigate the diverse regulatory landscape effectively, maintaining compliance with data protection and security regulations across the USA, Canada, and Latin America.

Effective collaboration and customer engagement across the USA, Canada, and Latin America require seamless communication solutions. Convergia offers a range of voice and communication services to meet these needs:

1. CxC SIP Trunking provides flexible and cost-effective voice connectivity, supporting global calls at reduced costs while seamlessly integrating with your existing Private Branch Exchange (PBX) and Unified Communications as a Service (UCaaS) platforms. 
2. Convergia's SIP Trunk solution offers exceptional cloud-based telephony connectivity across the entire PanAmerican region.
3. For direct and personalized customer communication, Convergia offers SMS solutions (CxC SMS). This service enables you to send promotions, alerts, and provide customer support directly to mobile devices. 
4. CxC SMS offers global reach, immediate delivery, and personalized messaging capabilities, significantly enhancing customer engagement.
5. Convergia also provides seamless integration with popular communication platforms such as Microsoft Teams, Webex, and Zoom. This integration streamlines internal and external communications, enhancing productivity and collaboration across geographically dispersed teams. 
6. Convergia offers voice solutions that fully integrate with Microsoft Teams, providing comprehensive voice capabilities within the familiar collaboration environment.

Convergia Solutions distinguishes itself as a premier PanAmerican connectivity provider with over 25 years of dedicated experience. Their PanAmerican focus, coupled with the ability to provide local support and billing in local currency or US$ , addresses the unique needs and challenges of businesses operating in this diverse market. 

1. Convergia offers a centralized operation for simplified management  and boasts a dedicated partner ecosystem that includes leading technology companies. 
2. As a PanAmerican Value Added Aggregator of Connectivity Solutions, Convergia provides a one-stop shop for all your connectivity and voice requirements across the Americas.
3. Enhanced factory connectivity, improved supply chain visibility through IoT, predictive maintenance capabilities, and secure cloud infrastructure for data management and analytics. 
4. Real-time logistics tracking and monitoring via IoT, efficient communication with drivers and partners, and reliable network connectivity for seamless order processing and management. 
5. Enhanced omnichannel customer experience, secure and reliable in-store technology, efficient inventory management across all locations, and personalized customer engagement through various communication channels.
6. Case studies such as Tiendas Mass, a leading Peruvian retailer that significantly improved its connectivity. Similarly, Savers, the largest thrift store chain in North America, modernize its wireless network infrastructure, enhancing operational efficiency and customer engagement.